Citroen has told owners of certain C3 and DS models to "immediately cease" driving them due to a dangerous fault, but hundreds of the vehicles are still available online
Hundreds of cars subject to an urgent safety recall have been listed for sale online, an investigation has found.
Car giant Stellantis has told owners of certain versions of its popular Citroen C3 models across Europe, including the UK, to stop using them because of a potentially lethal fault with the airbags. It follows a fatal accident in France last month when a 37 year-old mother driving a C3 was struck in the head by pieces of flying metal after a minor collision. Stellantis was so concerned it issued an immediate stop-drive alert towards the end of June.
An estimated 120,000 C3 owners in the UK have been left unable to drive their cars until the fault is fixed. The recall relates to all Citro05n C3 second generation, and DS 3 first generation, vehicles manufactured between 2009 and 2019 and equipped with Takata airbags .
Owners of such vehicles should immediately cease using their vehicle when safe to do so, Stellantis says, warning there is a greater risk in hot and humid conditions and the fault was capable of causing serious injury or even fatality, in a worst-case scenario.
Yet research by consumer group Which? found affected models being sold online, with no attempts to inform potential buyers that they are part of a serious recall. Even when car dealers were contacted directly to ask, all but one told Which? the car had no outstanding such issues associated with them. Which? says that, by doing so, they may be breaking the law.
It carried out a snapshot survey in the week beginning June 30, picking 16 Citroen C3 listings on popular website Aurotrader, from a total of 330 available. The majority - 12 of the 16 - were subject to a recall according to Driver and Vehicle Standards Agency data. Which? also checked rival marketplace Carwow and says it also found cars subject to a recall that were not being advertised as such. It contacted three dealers but none replied to its messages requesting recall information.
After being contacted by Which?, Autotrader added warnings to all Citroen C3s listed on its website. The firm also said it had contacted all sellers of these cars, advising them to check the cars recall status. It went on: Its important to us to maintain a trusted and transparent marketplace, so once we were made aware of the serious nature of this specific product recall, we took swift action.
We have added information about the recall on our relevant product pages, and within our Security Advice Centre so consumers are aware of the current issue. We have also communicated the information Citroen had shared with its customers to our retailer customers and to consumers who were selling a potentially affected vehicle, so they in turn could take the appropriate action.
Michael Passingham, Which? Cars expert, said: It's shocking that we found hundreds of cars with this potentially deadly airbag fault still available for sale online when a stop-drive notice - which means you should not drive the car until it has been fixed - has been put in place.
"Its good to see that, following our investigation, Autotrader, despite not creating these listings themselves, has put this critical information upfront, and we hope to see other platforms and dealerships also take this initiative, so that potential buyers are not misled into buying a dangerous vehicle that they can not legally drive in the UK.
Wed advise anyone looking to buy a used car to use the governments MOT checking service, which will let you see if the car does have a recall associated with it. If it does, get the VIN from the dealer and check directly with the manufacturer."
雪铁龙公司因存在安全隐患，已通知部分C3和DS车型的车主"立即停止"驾驶相关车辆，但目前仍有数百辆涉事车型在线上平台销售。
一项调查发现，数百辆涉及紧急安全召回的汽车仍在网上挂牌出售。
汽车巨头斯特兰蒂斯公司已通知欧洲（包括英国）部分版本雪铁龙C3车型的车主停止使用车辆，原因是安全气囊存在可能致命的缺陷。此前法国上月发生一起致命事故，一名37岁的母亲驾驶C3时遭遇轻微碰撞，却被飞溅的金属碎片击中头部身亡。斯特兰蒂斯公司对此高度重视，于6月下旬紧急发布了「禁止驾驶」警示。
英国约12万辆雪铁龙C3车主因车辆故障无法驾驶，需待问题修复后方可正常使用。此次召回涉及2009至2019年间生产的所有第二代雪铁龙C3及第一代DS 3车型，这些车辆均配备高田安全气囊。
斯特兰蒂斯集团表示："此类车辆车主应在确保安全的情况下立即停止使用车辆。"该公司警告称，在高温潮湿环境下风险更高，且该故障"在最坏情况下可能导致严重伤害甚至死亡"。
然而，消费者组织Which?的调查发现，受影响的车型仍在网上销售，且未尝试告知潜在买家这些车辆属于重大召回范围。即便直接联系经销商询问，除一家外，其余均向Which?表示车辆不存在此类未解决的隐患问题。Which?指出，这种行为可能涉嫌违法。
该机构在6月30日开始的一周内进行了抽样调查，从热门网站Aurotrader上330辆雪铁龙C3的挂牌车辆中选取了16辆作为样本。根据英国驾驶与车辆标准局的数据显示，其中大部分（16辆中有12辆）属于召回车型。消费者组织Which?还检查了竞争对手平台Carwow，发现同样存在未标注召回状态的待召回车辆。该机构联系了三家经销商，但均未就其提出的召回信息问询予以回复。
英国消费者组织《Which?》联系后，二手车交易平台Autotrader立即在其网站上所有雪铁龙C3车型页面添加了警示信息。该公司表示已联系所有相关卖家，建议他们核查车辆召回状态，并强调：“维护值得信赖且透明的交易平台对我们至关重要，因此在获悉此次产品召回事件的严重性后，我们迅速采取了行动。”
我们已在相关产品页面和安全咨询中心添加了召回信息，以确保消费者了解当前问题。同时，我们已将雪铁龙向其客户提供的信息传达给我们的零售客户及可能出售受影响车辆的消费者，以便他们采取相应措施。
英国消费者组织Which?的汽车专家迈克尔·帕辛厄姆表示：“令人震惊的是，尽管已发布禁止驾驶通知（即要求车辆在修复前不得上路），我们仍发现数百辆存在这种可能致命的安全气囊故障的汽车在线上销售。”
令人欣慰的是，经我方调查后，尽管Autotrader平台并非这些车辆信息的发布方，仍主动将关键信息置于醒目位置。我们希望其他平台和经销商也能效仿此举，避免潜在购车者被误导购买在英国无法合法驾驶的危险车辆。
我们建议有意购买二手车的消费者使用政府提供的MOT检测服务，该服务可帮助查询车辆是否涉及召回。若存在召回记录，请向经销商索取车辆识别号码（VIN），并直接联系制造商核实。
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